Publisher review:Comdev FAQ Support application allows you to manage a knowledgebase system. Comdev FAQ Support application allows you to manage a knowledgebase system.
Features:
Frequently Asked Questions
- Browse FAQs by categories
- Display most viewed and latest added FAQs as default view
- Display FAQs listing with question and brief answer
- View full FAQ content with full answer, file attachment and other related FAQs in the same category
- Other features such as visitor ratings, printer friendly version and Tell-A-Friend feature
- Search FAQs by keywords with most relevant results being ranked on top
Integrate With Customer Helpdesk
- Able to integrate with Comdev Customer Helpdesk for visitors to post support tickets if they are unable to find the answers
- Vice versa, helpdesk ticket content can be added back as FAQ
Administration Features
Compile FAQ Knowledge Base
- Create and write your FAQ using HTML editor
- Choose its category, enter question, answer, search keywords and upload file attachment
- Easily list or search to edit and delete any FAQ as you wish
- Able to sort FAQ display sequence using Up & Down arrow
Manage FAQ Category
- Add, edit or delete FAQ categories
- Assign as a sub category under its parent
Preference Settings
- Define FAQ Support display properties
- Prohibit unlimited FAQ ratings per person
- Option to integrate with Comdev Customer Helpdesk • Define Tell-A-Friend emails
Comdev FAQ Support 4.1 is a PHP script for FAQ and Knowledgebase scripts design by Comdev Software Sdn Bhd..
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
Operating system:Windows / Linux / Mac OS / BSD / Solaris